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Do you remember when hand-written letters or typed letters were the main means of communication? If so, you may also remember how glorious it was to send information and have immediately received it via the fax machine. Nearly as irritating as letters were th ...
Managing employee performance is a critical role for all leaders, of any group, even volunteers and family members. Expected outcomes depend on the leader’s ability to set clear performance expectations (outcomes) and in some situations help by defining metho ...
Talent management goes beyond recruitment; it involves developing, retaining, and maximizing the potential of your workforce. This webinar will explore talent management best practices, focusing on retaining top talent through structured development programs a ...
MS Outlooks is a contact management program full of hidden secrets (to be revealed in this webinar) that will measurably increase your productivity and time management. Anyone using Outlook needs to know there is a science to managing a digital office. In th ...
The ability to handle crucial and difficult conversations effectively, where one is required to be mindful of one’s thoughts, emotions, impulses, words, voice, and facial expressions is crucial for Managers and Leaders. The lack of attention to one’s communica ...
Although the rules on exempt vs non-exempt employees have changed a few times in the past 10 years, overtime worked is, and has always been, overtime earned. THERE ARE NO EXCEPTIONS. But 1.5 time a worker’s hourly rate of pay is just the start of calculating o ...
Microsoft Excel has become the de facto spreadsheet application for business. But do you sometimes feel like you have rows and rows of data and it's hard to make heads or tails of it? This class will help you learn how to manage databases in Excel, and get th ...
Are you ready to take the next step in your Excel journey? Are you curious how the pros get the most out of Excel and make files that shine? This practical course equips you with skills and approaches to work efficiently and effectively with Excel. It’s easy ...
There are many shortcuts to do the work you do. This course shows many tips & tricks which many experts aren’t aware of and which save you lots of time. One of my favourite comments which came from this course was, “This Isn’t Excel, it’s Magic!” It also becam ...
Human error is known to be the primary cause of quality and production losses in many industries. Although human error is unlikely to ever be eliminated, many human performance problems can be prevented. Human errors start at the design stage. From procedures, ...