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Validity : 26th Apr'26 to 06th May'26
Pre-Webinar Requirements:
Microsoft Outlook version 2013 to 2021 installed
Basic knowledge of Outlook and creating emails
Gain a practical “hands-on” understanding of how to manage and effectively use the key elements of MS Outlook with confidence, knowledge and consistency.
Mastering Outlook is a fundamental, highly regarded and marketable skillset, vital in business, government and academic environments.
This webinar effectively demonstrates and teaches the key elements of Outlook from introductory to beyond the basics, including power-user techniques, shortcuts, tips and tricks.
It aims to provide the knowledge you need to understand and use the outstanding capabilities of this powerful application.
Microsoft Outlook is the powerhouse in managing email, appointments, tasks and contacts.
The expert tuition and demonstrations provided in this webinar are essential for you to effectively grasp the full capability of this multifaceted personal information manager, way beyond the limited capabilities of applications such as Gmail and Yahoo.
Ray blends a professional, easy-going style with a strong grasp of adult learning—demonstrated across classroom, seminar, workshop, and live-online delivery, supported by practical, high-retention instructional materials.
Backed by Microsoft certifications, Ray teaches more than 2,500 topics spanning Microsoft Excel, Access, Outlook, Project, PowerPoint, Word, Visio, and Publisher—and is one of very few presenters delivering expert-level webinars across all six leading AI cognitive engines: Claude, ChatGPT, Copilot, Grok, Gemini and DeepSeek.
He holds qualifications in Frontline Management, Accounting, Training and Assessment and is certified in Six Sigma business-improvement methodology.
Since 1990, Ray has trained over 40,000 students, business owners, and executives, and authored extensive training documentation, complex reports, and engaging web content—consistently demonstrating exceptional communication and knowledge transfer.
Ray's webinars replicate the in-person classroom experience and include: