Setting Boundaries/Skillfully Saying No

Schedule Tuesday, July 16, 2024 || 10:00 AM PDT | 01:00 PM EDT
Duration 60 Mins
Level Basic & Intermediate
Webinar ID IQW24G0718

  • Saying no isn't easy, but it's becoming a crucial life skill. But many people are afraid of that two-letter word, says William Ury, author of The Power of a Positive No.  We will discuss how to gracefully decline requests, and well as explain the “why” we aren’t able to help out. 
  • We are continually reminded by others and the media about the importance of taking breaks, practicing self-care and we have heard the old adage about putting the oxygen mask on first over and over. We will work on anchoring the importance of honoring one’s own time, and stop draining our energy until we burn out. 
  • Learn to shift and reframe the concept of setting boundaries with others to be successful at making our own needs a priority. 
  • Take a moment and think about how your life would be different if you had an extra 2-3 hours a week to fill yourself up with energy producing and/or restful activities. We will use a compelling vision to help you focus on what you want and stick to your commitment. 
  • How would the quality of your life be different? How would having more energy and patience be a positive for you, and for your relationships and even productivity at work? We will explore the benefits to the quality of your life and relationships as compelling motivators to set limits and skillfully say no thank you. 

Overview of the webinar

Saying no isn't easy, but it's becoming a crucial life skill. But many people are afraid of that two-letter word, says William Ury, author of The Power of a Positive No. "We're afraid of not being liked, not being accepted," says Ury. "We're afraid of hurting a relationship or losing a deal."

We are continually reminded by others and the media about the importance of taking breaks, practicing self-care and we have heard the old adage about putting the oxygen mask on first over and over. However, we may be focused pleasing others, relying on only positive feedback from others to raise our self-esteem, or insecure about what talents and gifts we bring. We may need to shift our mindset and reframe the concept of setting boundaries with others to be successful at making our own needs a priority. 

Take a moment and think about how your life would be different if you had an extra 2-3 hours a week to fill yourself up with energy producing and/or restful activities. How would the quality of your life be different? How would having more energy and patience be a positive for you, and for your relationships and even productivity at work? Please join us for proven methods to take back your time in order to give your best to yourself, others and your many responsibilities.

Who should attend?

  • HR Professionals 
  • Executives
  • Managers 
  • Supervisors
  • Sales & Training
  • Customer Service
  • Project Managers
  • Any Individual whose job requires setting limits and boundaries

Why should you attend?

Many of us are people-centric and derive great satisfaction by helping others. However, in doing so, we may drop out our own needs due to fear of upsetting the relationship, appearing selfish, disappointing others, perhaps losing business, or appearing like we don’t know the answer. 

Do you feel like you have to say “Yes” to everything that is asked of you in the workplace? Every task, project, business trip and any other requests that may come across your desk in the course of the work.  You maybe very competent in certain areas compared to your family and friends, so do you just hop in and take care of tasks/chores that someone else could do? Might you be denying them an opportunity to learn and grow by doing this?  

The truth is, many of us end up overloaded and unable to complete our home or job duties because of taking on so many additional and extra tasks. While being able to rise to the challenges just may be part of the job, or part of what we consider being a good friend or family member, there are ways to learn to say “no” and set boundaries when the occasion warrants. 

Of course, any time we say “no,” there are likely risks, but there are brain-science backed techniques to help minimize risk and make our “no” a win-win situation. Many of us are people-centric and derive great satisfaction by helping others. However, in doing so, we may drop out our own needs due to fear of upsetting the relationship, appearing selfish, disappointing others, perhaps losing business, or appearing like we don’t know the answer. 

Do you feel like you have to say “Yes” to everything that is asked of you in the workplace? Every task, project, business trip and any other requests that may come across your desk in the course of the work.  You maybe very competent in certain areas compared to your family and friends, so do you just hop in and take care of tasks/chores that someone else could do? Might you be denying them an opportunity to learn and grow by doing this?  

The truth is, many of us end up overloaded and unable to complete our home or job duties because of taking on so many additional and extra tasks. While being able to rise to the challenges just may be part of the job, or part of what we consider being a good friend or family member, there are ways to learn to say “no” and set boundaries when the occasion warrants. 

Of course, any time we say “no,” there are likely risks, but there are brain-science backed techniques to help minimize risk and make our “no” a win-win situation.

Faculty - Ms.Suzanne Blake, PCC

Suzanne Blake, PCC, is an award-winning International Coach Federation Professional Certified Coach with 26+ years of coaching, training and business consulting experience. With warmth, humour and the latest in coaching and brain science techniques, Suzanne works in partnership with individuals and groups to attain their communication, empowerment, career and leadership goals. 

Suzanne Blake is the Founder and President of Blake Coaching and Training. She has helped hundreds of seasoned and emerging leaders expand their capacity, make decisions, use focused strategic thinking, build confidence and self-awareness. Her coaching work has been featured in on The Today Show, NPR, The New York Times, The Boston Globe and numerous other media outlets. 

A passionate industry leader, she specializes in coaching executives and managers in leadership development, managing individuals and co-located and virtual teams, communications styles effectiveness, work-life balance, presentation skills, emotional intelligence, time and performance management. Suzanne has comprehensive experience designing and facilitating training and coaching programs, facilitating team buildings, and conducting one-on-one Executive Coaching sessions. 

Her clients include: Verizon, Deloitte, LLC, Amica Insurance, BCBS, EMC/Dell, Synthes Switzerland, eClinicalWorks, Nimbly Wise Ed/Tech Coaching and Training, Core Axis and numerous non-profit organizations.

Testimonials

Paridhi Shrivastava - Technology Director: Amazon Healthcare

Suzanne is a one-of-a-kind talent house that everyone wants to work with.   It is hard to miss her infectious enthusiasm. She is an epitome and powerhouse of talent, expertise, experience, energy, and positivity.  
 
Suzanne has a tremendous executive presence and is a seasoned and engaging facilitator. She loves to tap into the wisdom in the room or over a call and helps them facilitate their own awareness and learning. I have heard people use the words "spectacular, amazing, very engaging, and fun" to describe Suzanne's facilitation style. She customizes her presentation to the needs of the group and organization and provides spot coaching as well as state of art curriculum and the latest brain science.
 
Mike Kelly - CEO: OnUP Systems
 
Each time we connect, I leave our time together feeling better, more energized, more excited by the possibilities, and that's because Suzanne is so generous in every way. She loves ideas, is so passionate for people, has a leadership servant's heart of wisdom and discretion, offers respect to challenge my thinking in pursuit of better together and matches those wonderful attributes with the ability to get work done on time and with excellence. Suzanne is just the best, the absolute best facilitator and coach, and I can't wait to collab with her again - Thank you Suzanne Blake, for who you are, for what you do and for helping me and our mighty company get better at what we do!!  
 
Manosmita Debnath - Senior Manager: Customer Success at Epsilon CXM
 
It was an absolute pleasure to get trained from Suzanne. She is the most lively and enthusiastic trainer I have ever come across. She was in our office for Team Management and Handling Skill training. Normally, I am a kind of a person who does not like such trainings though, however, Suzanne turned things the other way round.
 
I felt so positive attending her sessions. She is super fun to have in your circle. I will be glad if I get a chance to attend another live session of yours. It was an absolute pleasure to get trained from Suzanne.  
 
Amber Asaro - Associate Manager of UX Research and Re-Ops at Red Hat
 
Suzanne brings humor, inspiration, and enthusiasm into the room. I have seen her do this in informal club meetings, formal corporate discussions, trainings, and just in hallway conversation. Suzanne exudes sincere concern for others. She listens to the needs of employees, observes their skill sets, and inevitably encourages them to be a better version of themselves.

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