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Coaching is a process of helping another individual realize their inner potential, delivering fulfillment to both the individual and the related organization. Coaching in the workplace typically focuses on an improvement in individual performance against key performance indicators or job expectations but can also focus on career development and employee growth. Unfortunately, coaching is the part of a manager’s role that is probably the least understood. In this webinar, you’ll learn what you can do to become a more effective coach.
The most effective leaders see themselves as being coaches and leaders rather than managers or supervisors. Coaching is the key component to enhancing teams’ performance, helps with retention and with training costs and can be a useful tool in career progression. If you wait for the annual performance appraisal period, you and your employees are missing out on opportunities to improve. Learn the key steps to coaching employees on performance or on behavioural issues. Understand the 6 steps to effective coaching and when coaching is the most and the least effective.
Audrey Halpern has had an exemplary 20+yr training facilitation/learning and development career. She develops custom soft skills employee programs, on-boarding and Trains the Trainer for a variety of industries.
She is an experienced Facilitator, instructional designer, and learning and development/HR and a Faculty member of AMA.