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In today’s TNT – Time-Numbers-Technology/Transition – Distracted & Driven World clear, open, emotionally intelligent and effective team communication and conflict resolution are critical for productively engaging both team members and agency customers. Using purposefully interactive small and large group exercises, this 1.5-hour work/playshop will illustrate basic conflict resolution styles. Next, participants will engage in a Get FIT – Fun-Interactive-Thought-provoking – discussion & drawing team building exercise. This exercise will enable participants to constructively identify barriers to productive team communication and collaboration, through small group discussion and team drawing as well as through large group “show and tell.” Finally, small group role play and large group debrief will use the issues identified, to role play strategies (having both positive and negative problem-solving participants) for addressing the identified problem/conflict areas and strengthening creative collaboration. Finally, the Stress Doc, will enumerate his “Top Ten” for Building High Task & Human Touch Teams.
Individuals, teams, and the organization as a whole benefit when you have hi-task and human touch communicators. These head and heart communicators not only know how to dynamically present ideas but, most important, encourage diverse and collaborative – “Helmet’s Off” – engagement and problem-solving. Systems become more real and risk-taking, creative and interactive communities when leaders know how to “say it and engage it.”
This webinar will help all organization or company personnel recognize the “danger and opportunity” presented by change, and how this can create tension and conflict among colleagues, teams and the system as a whole. It will also illuminate the “passion power” of aware, authentic, and arousing communication. By engaging in open, authentic, empathic “helmet’s off” sharing and problem-solving, a team or organization can become both more creative and productive as well as more collaborative and cohesive.
Mark Gorkin, MSW, LICSW, "The Stress Doc" ™, a nationally acclaimed speaker, popular webinar educator, writer, and "Motivational Psychohumorist" ™. Mark is a founding partner and Stress Resilience and Trauma Debriefing Consultant for the Nepali Diaspora Behavioral Health & Wellness Initiative and is a Cross-Cultural Diversity Training Speaker & Consultant for numerous Federal Agencies. The Doc is also a Leadership and Life Coach as well as a Clinical Therapist for Inner City Family Services, Washington, DC. A former Stress and Violence Prevention Consultant for the US Postal Service, he has led numerous Pre-Deployment Stress Resilience-Humor-Team Building Retreats for the US Army. Presently, Mark does Cross-Cultural Facilitation and Presentations for organizational/corporate clients of HR Consulting Firm PRM. The Doc is the author of Practice Safe Stress, The Four Faces of Anger, and Preserving Human Touch in a High-Tech World. Mark’s award-winning, USA Today Online "HotSite" – www.stressdoc.com – was called a "workplace resource" by National Public Radio (NPR).