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Mastering Feedback: A Leader's Blueprint for Giving and Receiving Feedback for Maximum Impact
By attending, you will:
- Know what feedback is and understand its purpose in leadership.
- Recognize common feedback pitfalls and how to avoid them.
- Develop confidence and clarity in delivering feedback to team members.
- Learn easy to apply feedback models for constructive conversations.
- Learn strategies for receiving feedback with an open mindset and turning it into actionable insights.
- Foster a culture of feedback within your team and organization.
Overview of the webinar
Feedback is the cornerstone of growth, productivity, and team alignment. Yet, delivering and receiving feedback effectively remains one of the most challenging skills for leaders to master. In this dynamic 90-minute virtual session, Mastering Feedback: A Leader's Blueprint for Giving and Receiving Feedback for Maximum Impact, you’ll explore everything feedback - what it is (and what it’s not), why it matters, and how to approach it with confidence and clarity. This interactive webinar will dive into strategies for creating a feedback-friendly culture, overcoming common challenges in feedback conversations, and effectively using popular frameworks like SBI (Situation-Behavior-Impact). Participants will also learn the art of active listening, how to navigate defensiveness, and tips for fostering continuous dialogue that builds trust and drives success.
Who should attend?
- CEO’s
- COO’s
- VP of Human Resources
- Human Resources Directors
- Human Resources Managers
- Human Resources Professionals
- Chief Learning Officer
- Directors
- Managers
- Supervisors
- Project Managers
- Operations Managers
- Team Leaders
Why should you attend?
Are you ready to elevate your leadership impact? Feedback is not just a skill - it’s a superpower. This webinar equips you with practical tools and strategies to give feedback that motivates and receive feedback that inspires growth. Whether you’re leading a team or looking to improve interpersonal communication, this session provides real-world applications for turning feedback into a transformative force. With expert facilitation, interactive exercises, and actionable takeaways, you’ll leave confident in your ability to lead with empathy, encourage transparency, and drive meaningful change. Don’t miss this opportunity to invest in your leadership potential, improve your communication and listening skills and increase your leadership impact.
Faculty - Ms.Veronica L Matthews
Veronica is the Founder and Chief Leadership Coach of VLM Coaching & Consulting and is a certified Executive Leadership Coach and Corporate Trainer who uses coaching and assessments (DISC and 360° feedback), in combination with other training and development activities to improve the effectiveness of organizations by strengthening their leader’s ability to engage, retain and empower their employees which results in lower turnover, higher engagement and higher productivity. Ms. Matthews received a Diversity, Equity and Inclusion in the Workplace certificate from the University of Southern Florida’s School of Corporate Training and Professional Education and serves as a DEIBA Instructor for ICLI Rising, the International Coaching & Leadership Institute Rising. In addition to her work with organizations directly, She holds a Bachelor of Business Administration, cum laude, from Howard University as well as SPHR, SHRM-SCP and DISC and two Coaching certifications.
In 2022, VLM Coaching & Consulting Services, LLC was voted one of the top 20 Leadership Development Coaching and Training organizations by Manage HR Magazine.