Mr.Randall A. Olson

Are you new to a management position? Are you thinking about stepping up to a supervisory role? Do you have a say in hiring or promoting people to management roles within your company? If you can answer yes to any of these questions, this course is for you. In ...

Listening skills are critical for success in any management or HR job, as well as for any employees who want to be viewed as effective leaders in the workplace. Managers typically spend more time listening than any other workplace behavior, and the same is tr ...

What is it that separates leaders from managers? It's a fact that the most effective supervisors are viewed as leaders by their subordinates and that the quality of a company’s leadership impacts its potential for strategic growth and long-term success. Whethe ...

Identifying and developing talented employees with the potential to become supervisors, department managers and possibly even members of your company’s executive leadership team is a critical aspect of strategic staffing and talent shaping. Developing the abil ...

This course covers essential skills and best practices focused on teaching participants how to be a good mentor in the workplace. It is appropriate both for peer mentors and managers/supervisors and other leaders whose roles involve mentoring.  

What is it that separates leaders from managers? It's a fact that the most effective supervisors are viewed as leaders by their subordinates and that the quality of a company’s leadership impacts its potential for strategic growth and long-term success. Whethe ...

Conflict is a natural part of every job and every relationship of significance. It's a fact that conflict is inevitable in the workplace. It’s also true that conflict isn’t an inherently negative thing. Conflict in and of itself is neither good nor bad. What m ...

Contrary to how some managers approach employee evaluations, the performance evaluation process is not just something that happens a one-time per year. Developing employee performance requires much more than a year’s formal performance evaluation meeting that ...

Attend this informative webinar and that’s exactly what you’ll learn how to do, step-by-step. You’ll discover key benefits of publishing an employee newsletter, learn considerations for print versus electronic format, and find out what is involved in each step of the ...

Develop a clear understanding of the ways in which an employee newsletter can be beneficial Find out how to determine if an employee newsletter is right for your company Learn best practices for newsletter content, design and distribution Learn ...